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News
International cruise
magazine recognizes Wildland Tours for quality and professionalism in
hosting cruise ships in Port of Corner Brook
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"Dave, congratulations to you and your guides on the
recognition bestowed upon you for such professionalism.
Developing a competent staff takes considerable energy and
commitment and I commend you on your accomplishment. This type
of service will certainly provide value province-wide to the
cruise industry. Well done!"
Ken Kennedy, Parks Canada
"Congratulations on a job well done and on all of the hard
work that your company staff and tour guides put into making
cruise visits a success."
Deborah Cook, City of St. John's
"Congratulations
to the Wildland Tours team and all of your partners at the
Port/City of Corner Brook for this wonderful achievement. It's
great to see that you're receiving some very well deserved
recognition for your outstanding contribution to the provincial
tourism industry."
Bob
McCarthy, St. John's Port Authority
"Congratulations
on the award and on a job well done… as usual! Your award is
well deserved and due in part to the attention to detail your
company applies to tour guide training and emphasis on customer
service. Keep up the good work!"
Laura Walbourne, Vice-Chair, Cruise Newfoundland and Labrador
"Congratulations Dave, Heather and all your staff for this
well deserved recognition. It was only a matter of time until
the cruise
industry recognized what a fine product and experienced
personnel are in our great province.
Well done again!"
Paul Aitken, Avalon Customs Brokers |
St. John's, NL, Canada, March 27, 2006
The London publication Dream World Cruise Destinations has listed
the Port of Corner Brook as a “Destination where the quality and
professionalism of guides is considered outstanding.”
Tim Moore, Tours Manager of Fred
Olsen Cruise Lines was one of the senior cruise industry people
nominating the port. “We were thrilled with the Black Watch’s
2005 port call in Corner Brook. Cheers and a well deserved
congratulations to the port and the crew at Wildland Tours.”
Wildland Tours has been hosting
cruise ship visits to Corner Brook since the mid 1990s. The company
designed and hosted guide training workshops which introduced Corner
Brook tour guides to the service expectations of the cruise
industry.
Company President David Snow and
Corner Brook Tour Manager Mark Tsang are both thrilled with the
international recognition. Says Snow, “In 2004, we hosted the
world’s most famous cruise ship — the Queen Mary II — and a
second huge cruise ship — the Aurora — on the same day. In
2005, Wildland Tours hosted the Black Watch, the Silver
Whisper, the Queen Mary, the Sea Princess, and the
Enchantment of the Sea among others. It appears that the
cruise industry has been paying close attention, and that our tour
guides, who are all from the Corner Brook area, have come through
with flying colors. I am sure that the efforts of the volunteers who
put together this port’s impressive welcome also contributed to this
prestigious recognition for Corner Brook.”
Corner Brook joins Barcelona
(Spain), Sydney (Australia) and eleven other ports around the world
in receiving this recognition. No other Canadian port received this
honor. Says Snow, “I would like to extend a heartfelt
congratulations to all the Corner Brook guides and volunteers for
their efforts over the past year… and the past decade. This is a
well deserved honor recognizing your
enthusiasm and commitment to showing the City’s and the province’s
best face to the world.” |
